RoosterLend is affiliated with a direct lender. Loans are made by the lender named in your loan agreement.

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Complaints

If something went wrong, we want to hear about it. Here's how to raise a concern.

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1. Contact RoosterLend

Reach us through our Contact page, Monday to Friday, 9:00 AM to 6:00 PM. Tell us your name, how to reach you, and what happened, including any dates and your loan account details.

2. Contact the Nevada regulator

You can submit a complaint about a Nevada licensed lender to the Nevada Financial Institutions Division.

3. Contact the CFPB

You can also submit a complaint to the Consumer Financial Protection Bureau at consumerfinance.gov/complaint.